KELOWNA – Office:
275 Rutland Road North
Kelowna, BC V1X 3B1
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Here’s a email from Ross Chilton, CEO of CLBC
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January 8, 2020 Happy New Year. I hope you enjoyed the holiday season with your family and friends.
In June of 2019, CLBC and the BC CEO Network, together with the members of the BC Home Share Providers Association and the Central Okanagan Professional Caregivers Association, came together to form a Home Sharing Working Group. The Group works to find solutions for issues identified in home sharing and has implemented a 3-year work plan.
Improving CLBC’s referral and matching process of individuals to home sharing providers as well as finding better systems around helping to prevent, avert and respond to crises in home sharing services were identified as priorities in the plan. Hearing directly from someone with lived experience or those who support someone living in home sharing is vital to the success of this work. CLBC is hosting eight consultation sessions across the province to hear first hand how we can improve our approaches.
I am writing to ask for your help to spread the word by distributing the consultation invitation found here to your staff, home sharing providers you’re connected to, individuals living in a home share and their families / personal support networks. We are also launching an online survey later this month so we can make sure we reach as many people as possible. CLBC will send you the link to the survey when it is online.
If you have any questions about the consultations or this project, please feel free to contact Zainum Bahadshah, Project Manager, at Zainum.Bahadshah@gov.bc.ca or Jack Styan, VP Strategic Initiatives, at Jack.Styan@gov.bc.ca.
I appreciate your support in sharing this information with your networks.
Community Living BCI
Hey everyone, we have put together a summary of what you told us this past year: we wanted to let you know that WE HEARD YOU.
Here is what we did about what you told us:
Thanks helping us improve! Remember we have online compliments and complaints forms that you can use anytime. We look forward to hearing from you.
Thanks to all for your patience as we have moved to two branches of our Community Support delivery: one-to-one and group services. In doing so, we hope to deliver services in ways that meet your needs better.
Thanks to Amit, Joel and Kathy (behind the scenes) who put together this excellent video that describes the groups we have going on as well as openings that we have in each of them. Please check it out below and ask your Facilitator at CLBC for more information about the groups that we have to offer and a referral if it sounds good to you!
See ya out there!
Here’s a video from Amit on what’s going on in Community Support in Kelowna this week: